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IT & Network Engineer

Batu Kawan, Penang

Full-time

Summary

Looking for an IT role that goes beyond the office? Join us as an IT & Network Engineer and work across both enterprise IT and industrial automation environments — managing day-to-day infrastructure while designing and deploying networks, servers and connected systems that power real-world smart manufacturing projects.

Key Responsibilities
  • Manage and maintain company IT infrastructure, including desktops, laptops, printers, networks, WiFi, internet connectivity and related systems.

  • Administer user accounts, access controls, VPN, shared drives and IT security to ensure reliable and secure daily operations.

  • Provide timely technical support and troubleshoot hardware, software, network and connectivity issues.

  • Manage IT assets, equipment inventory, procurement, system updates, antivirus protection and backups.

  • Design, configure and deploy LAN/WAN/VLAN networks for industrial automation and customer projects.

  • Configure and troubleshoot routers, switches, firewalls, wireless networks and VPN connections.

  • Support network architecture and structured connectivity for automation systems such as ASRS, AMR and smart production lines.

  • Configure and support Windows Servers, virtualization environments and databases for project deployments.

  • Support deployment and integration of platforms such as WMS, MES, MMS and other industrial software systems.

  • Enable reliable connectivity between PLCs, machines, sensors, robots, servers and enterprise systems.

  • Work closely with Software, PLC, Robotics and Engineering teams to support IT/OT integration and end-to-end system delivery.

  • Support industrial communication technologies and protocols including TCP/IP, Modbus, OPC UA, MQTT and REST API.

  • Implement and maintain firewalls, VPNs, endpoint protection, backup and disaster recovery measures.

  • Provide on-site and remote technical support during project deployment, FAT/UAT, commissioning, go-live and post-deployment stabilization.

  • Maintain accurate network diagrams, system architecture, configurations, asset records and technical documentation.

  • Support continuous improvement and standardization of IT infrastructure, cybersecurity practices and internal IT SOPs.

Job Requirements
  • Bachelor's Degree in Information Technology, Computer Science, Network Engineering or a related discipline.

  • Minimum 2–5 years of experience in IT Infrastructure, IT Support, Network Engineering, System Administration or a related role.

  • Experience supporting both office IT infrastructure and project/customer environments is highly advantageous.

  • Good knowledge of TCP/IP, LAN/WAN, VLAN, VPN, routing and switching.

  • Hands-on experience configuring and troubleshooting routers, switches, firewalls and wireless networks.

  • Familiarity with networking and security solutions such as Cisco, Fortinet, Ubiquiti or equivalent.

  • Experience with Windows Server and Active Directory; basic Linux knowledge is advantageous.

  • Familiarity with virtualization platforms such as VMware and Hyper-V.

  • Basic knowledge of databases such as SQL Server or MySQL.

  • Exposure to industrial automation, manufacturing systems or IT/OT environments is highly advantageous.

  • Understanding of industrial communication protocols such as Modbus, OPC UA, MQTT or REST API is an advantage.

  • Exposure to WMS, MES, MMS, ASRS, AMR or other industrial automation systems will be an added advantage.

  • Good understanding of IT security, firewall, VPN, endpoint protection, backup and disaster recovery practices.

  • Strong troubleshooting and problem-solving skills, with the ability to diagnose both IT and network-related issues.

  • Able to balance day-to-day IT operations with project-based technical work.

  • Good communication and teamwork skills, with the ability to collaborate across Software, Engineering, Automation and Project teams.

  • Organized, hands-on and able to work independently in both office and customer-site environments.

  • Willing to travel to customer/project sites when required.

How to apply?

Click here to submit your CV

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