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Privacy Policy

A LEGAL DISCLAIMER

Your privacy is important to us. This Privacy Policy explains how UNITED BC TEAM SDN. BHD. and our group of companies (collectively, “UB Group”) collect, use, process and protect your data and personal data when you access our site or use our products and services.


By using our site, products or services, you agree to the terms of this Privacy Policy. We reserve the right to make any changes to this Policy and we will update this page accordingly.

Information We Collect

We may collect your information directly (e.g., through forms you submit) or indirectly (e.g., through our site technology). You are responsible for ensuring the information you provide is accurate.

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We may collect and process the following data for the administration and management of your relationship with us:

  • Information provided through forms on our site.

  • Records of communications when you contact us.

  • Comments, posts or content you upload to our site.

  • Technical information about your device (e.g., IP address, browser type).

  • Details of your visits to our site and accessed resources.

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Where this information identifies you, it will be treated as personal data.

How We Use Your Data

Your data may be used for the following purposes:

  • Providing and managing our products, services or facilities.

  • Managing and administering your relationship with UB Group.

  • Responding to enquiries or complaints.

  • Managing your participation in events, seminars or trainings.

  • Complying with legal or regulatory requirements.

  • Storage, hosting or backup (including overseas servers).

  • Improving your user experience on our site, products or services.

  • Contacting you for marketing purposes where you have agreed.

Sharing Your Data

We do not sell your personal data. Your data may be disclosed to:

  • Parties appointed by us to fulfil obligations to you.

  • Data centres or servers (within or outside Malaysia).

  • Government or regulatory authorities when required by law.

  • Business partners, service providers, suppliers, vendors, contractors or agents supporting UB operations.

Personal Data

Where the information you provide identifies you individually, it will be treated as personal data Personal Data refers to categories of data requiring special treatment under the Malaysian Personal Data Protection Act 2010 (PDPA). We generally do not collect personal data through this site. If provided, we will process such data in accordance with the PDPA.


Personal data may include racial or ethnic origin, religious beliefs, health information, biometric data, or criminal records.


If you voluntarily provide such information, you consent to its processing in accordance with this Privacy Policy and PDPA requirements.

Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, disclosure or misuse. While we take reasonable precautions, the Internet is not a fully secure medium, and we cannot guarantee the security of transmitted data.

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Our site may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices.

Cross-Border Processing

Your personal data may be stored or processed on servers located outside Malaysia. Such transfers will be carried out in compliance with the Malaysian Personal Data Protection Act 2010. We take reasonable steps to ensure third parties maintain appropriate security and confidentiality.

Your Rights

Under the Malaysian Personal Data Protection Act 2010, you may:

  • Request access to your personal data.

  • Request a copy of your personal data.

  • Request correction of inaccurate or outdated personal data.

  • Make enquiries or complaints regarding your data.

  • Opt out of marketing communications.

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We may charge a fee for access or correction requests or decline requests where permitted by law, and we will provide reasons for refusal.

Retention of Personal Data

Your personal data will be retained only as long as necessary to fulfil the purpose it was collected for or as required by law. Thereafter, it will be destroyed or anonymised in accordance with our internal policies.

Cookies

Cookies are small text files stored on your device. We use cookies to enhance your browsing experience and analyse site performance.

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You may disable cookies in your browser settings, but certain site features may not function properly.

 

Types of cookies used:

  • Strictly Necessary Cookies: Essential for accessing secure areas and core functionality.

  • Performance Cookies: Collect anonymous data on how visitors use our site to help us improve.

Prevailing Language

If there is any discrepancy between the English version of this Privacy Policy and any translated version, the English version shall prevail.

Contact Details

If you have questions, requests or complaints regarding your personal data, please contact:

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Attention: UB Group Personal Data Protection Officer
Email: info@ubct.com.my

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This Privacy Policy was last updated in February 2026.

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